April 2019

How to create a stellar FAQ page

How to create a stellar FAQ page

Your website has a secret weapon. It’s a weapon that if used correctly, could alleviate purchase concerns and build trust, and if used incorrectly will make customers feel like you don’t care about supporting them. Of course, I’m talking about the FAQ page.

Creating a practical, functional FAQ or resources page doesn’t have to be hard. In fact, it really benefits from the old high school adage; K.I.S.S. Keep it simple stupid. So here are my tips for a stellar FAQ or resources page.

The art of writing a fantastic thank you note

The art of writing a fantastic thank you note

Did you know, between 10% - 50% of your business is generated by word of mouth marketing, and 81% of people base purchase decisions on the opinions of friends and family, so it’s definitely something that’s worth focusing on developing, and one way to develop it is to write thank you notes!

There’s another benefit to writing thank you letters, it develops gratitude. I’m sure you’ve heard by now about the importance of gratitude to a healthy, happy mind. Gratitude practices and journal are all over the place these days. Writing a thank you note is another way to develop gratitude. Don’t forget, your customers are the people who are helping you pursue your dream of running your own business. They’re the reason you’re working on something you’re passionate about, and hopefully they’re helping you pay the bills as well.