Want to know the marketing technique that you can apply to any facet of your business? One that helps bring in new customers and turn them into raving fans?

A great customer experience is the secret sauce to a thriving business (no matter what industry you’re in).

New on the blog

I'm Meghann, and I am here to help you create a truly awesome experience for your customers..

When I was eighteen I started working on the checkout at a large supermarket. Like with most first jobs it was an excellent way to earn some money, get some work experience and (in my case anyway) meet my future husband.

I definitely didn't expect to still be in customer service ten years later (with a brief detour to get a business degree with a double major in marketing and management).

I also didn't expect to have developed a true passion for everything about the customer experience. But here we are! And I am so excited to share with you everything I know about customer service (plus how it intersects with marketing and profit).